Holiday Cancellation Guide

We know how it is. You book your holiday in advance, you’re excited and planning what to pack, how to get there and how you’re going to entertain the little ones in the car. (Please not eye spy, please not eye spy.) But then the unexpected happens. 

You trap a nerve in a freak trampolining accident, Uncle Jimmy gets sick, you’re called away for yet another work retreat and you have to spend the weekend with Sarah from accounts instead. 

We understand that holiday cancellations happen. 

This guide covers how we recommend you protect yourself if you have to cancel your holiday at Cleveleymere Lakeside Lodges.

Cancelling Your Holiday at Cleveleymere Lakeside Lodges

We really hope that you’ll be able to make your stay. If not, don’t fret. We’ll still be here to greet you soon.

If you need to cancel your holiday, just let us know. Get in touch with us as soon as you can by calling us on 01524 793644 or emailing us at sales@cleveleymere.com.

Holiday Cancellation Insurance

The Cleveleymere team highly recommends that you cover your stay with us through holiday cancellation insurance just in case you can’t make it.

What is holiday cancellation insurance?

This is a type of insurance that allows you to claim back the financial cost of your holiday (up to a certain amount) if you have to cancel. It also allows you to make a claim if you have to cut your holiday short. In most cases, you should be able to claim back roughly £1000 – £5000.

You can use your holiday cancellation insurance at any point before your holiday and also during your holiday, but there are some requirements (more on that below).

Holiday cancellation insurance should be available through your travel insurance. You don’t have to get holiday cancellation insurance – or any type of travel insurance – but we do recommend it.

What’s covered with holiday cancellation insurance & what evidence do you need to make a claim?

There are usually specific reasons for cancellations that you can use to claim on your travel insurance. We’re sorry to say that going on a work retreat with Sarah from accounts might not make the cut! Here are some of the cancellation reasons you should be able to claim for – but you’ll likely need to provide evidence to your insurer.

  • Bereavement

In the really sad circumstance that you’ve suffered a bereavement before your holiday, you should be able to make a claim. You might need to provide your insurer with evidence of a death certificate. 

  •  Illness/injury

You should be able to make a claim through holiday cancellation insurance if you’ve suffered an illness or an injury. The likelihood is that you’ll need to provide your insurer with a note from your GP or another medical professional.

  • Other circumstances

There are other circumstances, too. You might be able to make a claim through your holiday cancellation insurance if you’ve been made redundant since booking your trip, you’ve had damage to your home (e.g. a fire or a burglary), or you have to do jury service. These are just some examples. Each insurer will be different, accepting different cancellation reasons and different levels of evidence.

How much does holiday cancellation cover cost?

Your holiday cancellation cover cost will differ depending on the length of your trip, the type of trip you’re taking and more.

However, data from MoneySupermarket shows that for single trip cover (which is what you’d be taking out for your Cleveleymere trip), you usually only have to pay around £2.01 for holiday cancellation cover. So, it doesn’t break the bank!

Source: https://www.moneysupermarket.com/travel-insurance/cancellation-cover/

Where to find holiday cancellation insurance

Below are a handful of travel insurance companies that offer holiday cancellation insurance.

You could choose one of the above, or you could compare prices through a price comparison website such as Money Supermarket or Compare the Market.
For more information about coming to Cleveleymere Lakeside Lodges, click here.

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