Frequently Asked Questions
Check in is at 3pm onwards – at this time we are unable to accept earlier arrivals.
For arrivals after 5pm we offer a self chec-in service but we hope that you will arrive at 3pm – 4:45pm so that we can give you a real Cleveleymere welcome (subject to weather conditions)
Check out time is 10am – at this time we are unable to accept late check-out.
Yes. All linen is cleaned, ironed and prepared for your arrival. For extra comfort, we also provide towels and fluffy bath robes.
Due to the natural, rustic terrain of Cleveleymere we regret that we are not suitable for wheel-chair users at this time. Most of our facilities such as boats and/or riverside walks have uneven surfaces and narrow pathways which a wheelchair user would struggle to navigate. We hope to offer wheelchair friendly options in the future so please do check back every now and again or sign up to our newsletter to stay informed.
Whilst every lodge has stunning views of our private 24 acre lake, they are not all positioned right at the lakes edge. Fins Log Cabin and The Boat House are set a little further back from the Lake. They both have stunning views and still have access to all the FREE activities including Boat Hire. And both are located right by the main Boat House within easy walking distance of your lodge.
Not at this time. We intend to explore open-water swimming in the future but for now we’ve got bigger fish to fry.
For residents yes. For non-residents – Temporarily No
Cleveleymere has been known to be a great spot to enjoy fly-fishing and will continue to be in the future. However since the pandemic began we have stopped accepting day visitors and do not intend to revisit this until the pandemic is well and truly over. Join our mailing list for futre updates.
Guests of Cleveleymere get to enjoy;
• Free use of our 25 mountain bikes – find a bike you size on arrival and keep it with you at your lodge throughout your entire stay.
• Free use of rowing boats – most lodges have their own boat but there are others available too.
• Free use of kayaks.
• Free use of pedlows.
• Free fire-pit kit on arrival with marshmallows. (extra top-ups available for just £5)
• Riverside walks.
• Children out door play area
• The Kids Den with pool table & foozball.
We are delighted to unveil that our Boat House Lodge has just received it’s own private hot tub with stunning views of the lake. We will be adding more hot tubs in due course – why not join our newsletter for updates?
We hope that guests visit us to get away from the stresses of the modern, digital world. But let’s be honest, we all need a bit of Netflix and chill.
That’s why we upgraded our WiFi to the fastest fibre package available in our area. All lodges receive FREE 100% WiFi and the 4G & 5G signal is really good as there is a signal tower close by. So you’ll never miss an email or an episode of your favourite on demand show.
Sorry but we do not accept day visitors. Cleveleymere is a private estate which is for paying guests only.
Not just yet but his is on our To-Do list.
We will send you a list of our local restaurants & cafes in your email confirmation when you place a booking.